Terms & Conditions — cv664

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and cv664 ("the Platform", "we", "us", "our"). By accessing cv664 at https://cv664.io, registering an account, making a deposit, or participating in any game, sports bet, or other activity offered on the platform, you confirm that you have read these Terms in full and agree to be bound by them unconditionally.

If you do not agree with any part of these Terms, you must immediately cease your use of cv664 and close your account. Continued use of the platform following the publication of any amended Terms constitutes your acceptance of the updated version. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this document.

2 Eligibility and Age Verification

Access to cv664 is strictly limited to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. cv664 does not permit any player under the age of 21 to register or participate in any form of real-money gambling on the platform.
• You are accessing the platform voluntarily and of your own free will.
• You are not subject to a self-exclusion order on any gambling platform, including cv664, at the time of registration or play.
• You are not acting on behalf of another person or entity when registering or placing bets.
• You have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.

Age Verification Process

cv664 applies a mandatory age and identity verification process to all new accounts. To complete verification, you will be required to submit a valid and legible copy of one of the following documents: a Bangladeshi National Identity Card (NID), a valid Bangladesh passport, or a Bangladesh driving licence bearing your date of birth. Accounts that cannot be verified within the specified timeframe will have deposit, withdrawal, and betting functions suspended until verification is completed.

cv664 reserves the right to request updated verification documents at any time and to suspend account activities pending re-verification. Any account found to have been registered by a person under the age of 21 will be permanently closed, all bets will be voided, and any balances held in the account will be forfeited.

3 Account Registration

To access real-money gaming services on cv664, you must complete the registration process and open a single personal account. The following conditions govern account registration and management:

One Account Per Person

Each individual may hold only one active cv664 account at any time. The creation of multiple accounts — whether under the same or different identity information, contact details, device, or IP address — is strictly prohibited. Where duplicate accounts are identified, cv664 reserves the right to close all but the earliest-created account, void all bets placed across duplicate accounts, and permanently ban the player from the platform.

Accuracy of Information

You are required to provide accurate, complete, and current information during registration, including your full legal name, date of birth, Bangladeshi mobile number, and a valid email address. You must update your account information promptly if any of these details change. cv664 is not liable for losses arising from your failure to maintain accurate account information.

Account Security

You are solely responsible for maintaining the confidentiality of your cv664 login credentials. You must not share your username, password, or account access with any other person. cv664 strongly recommends enabling two-factor authentication (2FA) on your account. Any activity carried out through your account using your credentials will be treated as having been authorised by you, regardless of whether you personally initiated it. If you suspect unauthorised access to your account, you must notify cv664 support immediately via live chat.

Account Currency

All cv664 accounts are denominated in Bangladeshi Taka (BDT). Account currency cannot be changed after registration. All balances, wagers, winnings, bonuses, and transaction records displayed in your account are expressed in BDT.

4 Deposits and Withdrawals

Accepted Payment Methods

cv664 supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment methods may be made available from time to time and will be listed on the platform's payment page. Payment method availability may vary depending on your location within Bangladesh.

Deposit Terms

The minimum deposit on cv664 is ৳500. There is no maximum deposit limit for standard accounts, though high-volume deposits may trigger additional verification requirements under cv664's Know Your Customer (KYC) procedures. Deposits made via bKash, Nagad, Rocket, and Upay are processed in real time and credited to your cv664 wallet within 60 seconds under normal operating conditions. Card deposits may take up to five minutes to process.

• Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• cv664 does not charge deposit fees. However, your mobile banking provider may apply their standard transaction charges.
• All deposits are subject to standard anti-money laundering checks. cv664 reserves the right to request supporting documentation for any deposit.

Withdrawal Terms

Withdrawals are available to players whose accounts have completed identity verification (KYC). The minimum withdrawal amount is ৳1,000. Withdrawals are processed to the same payment method used for the most recent deposit wherever possible. Processing times are as follows: bKash and Nagad withdrawals are typically completed within two to six hours for verified accounts; card withdrawals may take up to three business days depending on your bank.

• cv664 does not charge withdrawal fees on standard withdrawal amounts.
• Any active bonus balance attached to your account must satisfy its wagering requirement before the bonus-derived funds can be withdrawn.
• cv664 reserves the right to conduct enhanced due diligence checks before processing any withdrawal, which may extend processing times. Players will be notified if additional documentation is required.
• Withdrawals to payment accounts not registered in your name will not be processed.

5 Bonuses and Promotions

cv664 offers a range of bonuses and promotions to eligible players, including welcome bonuses, deposit match bonuses, free bets, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, Eid, and Pohela Boishakh. All promotional offers are subject to the following general terms, as well as any specific terms published alongside the individual offer.

Wagering Requirements

All bonus funds awarded by cv664 are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The wagering requirement for each offer is stated in that offer's specific terms. Unless stated otherwise, wagering requirements must be met within 30 days of the bonus being credited. Failure to complete wagering within the specified timeframe will result in the bonus and any associated winnings being removed from your account.

Bonus Restrictions

• Bonuses are available to one account per player, per household, per device, and per IP address unless stated otherwise.
• cv664 reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice.
• Bonuses may not be transferred between accounts and have no cash value until wagering requirements have been fully satisfied.
• Bets placed with bonus funds on excluded game types (as specified in the individual offer terms) will not count toward wagering requirements.
• Exploiting bonuses through arbitrage, matched betting, or any systematic approach designed to extract value without genuine recreational play is prohibited and will result in bonus removal and potential account suspension.

Free Bets

Free bets are credited to eligible accounts as specified in the relevant promotion. Free bets cannot be withdrawn as cash; only the net winnings from a free bet (i.e., the return minus the free bet stake) are credited as withdrawable funds, subject to any additional wagering requirements stated in the offer terms. Free bets expire as specified in the offer and are removed from accounts at expiry without notice.

6 Betting and Gaming Rules

All bets and wagers placed on cv664 are governed by the rules applicable to the specific sport, event, or game in question. General betting rules are published on the platform's help section. Players are responsible for familiarising themselves with the applicable rules before placing any wager.

Bet Placement and Confirmation

A bet is only valid once it has been confirmed by the cv664 system and a bet reference number has been issued. Bets that have not been confirmed — for example, due to a connection failure before confirmation is received — are not binding on cv664. In the event of any dispute regarding bet placement, the cv664 system records shall be the definitive reference.

Obvious Errors

cv664 reserves the right to void any bet placed at odds or under conditions that were clearly published in error — for example, where a price was posted due to a technical fault at a level that does not reflect the genuine market. cv664 will make reasonable efforts to identify and correct pricing errors promptly. Players who knowingly exploit pricing errors may have their bets voided and their accounts restricted.

Live Casino and Slot Games

All casino games and slot titles offered on cv664 use certified Random Number Generator (RNG) systems that have been independently verified for fairness. Live casino games are delivered by third-party studios including Evolution Gaming and Ezugi; the rules of each game are governed by the studio's published game rules, which take precedence over any general cv664 casino terms where a conflict arises.

7 Prohibited Activities

The following activities are strictly prohibited on cv664. Any player found to have engaged in, or attempted to engage in, any of the following may have their account permanently suspended, all bets voided, and balances forfeited without notice or recourse:

• Fraud and Identity Misrepresentation: Registering using false identity documents, impersonating another person, or providing materially inaccurate personal information.
• Underage Gambling: Attempting to access or use cv664 services while under the age of 21, or assisting a person under 21 to do so.
• Multiple Accounts: Opening or operating more than one cv664 account.
• Third-Party Payment: Depositing funds from a payment source not registered in your own name, or withdrawing winnings to a third party's account.
• Automated Betting Software: Using bots, scripts, macros, or any automated software to place bets or interact with the platform.
• Collusion: Coordinating with other players to gain an unfair advantage in any multiplayer game or sports betting market.
• Money Laundering: Using cv664 to deposit, move, or withdraw funds derived from criminal activity, or to obscure the origins of funds.
• Bonus Abuse: Systematically exploiting promotional offers, wagering bonuses on excluded games, or using any method to circumvent the spirit and intent of a promotion.
• Hacking and Interference: Attempting to gain unauthorised access to cv664's systems, data, or other users' accounts, or interfering with the platform's operation in any way.
• Abusive Conduct: Using threatening, abusive, or offensive language toward cv664 staff or other players via any communication channel.

8 Responsible Gaming

cv664 is committed to providing a safe and responsible gaming environment for all players. Gambling is intended to be a form of entertainment. We recognise that for some individuals, gambling may become problematic, and we take our duty of care seriously.

Player-Controlled Tools

Every registered cv664 account has access to the following responsible gaming controls from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts. Limit decreases take effect immediately; limit increases require a 24-hour cooling-off period before they become active.
• Loss Limits: Cap the maximum net loss within a defined time period.
• Session Time Limits: Restrict the maximum continuous play duration per session.
• Reality Check Notifications: Receive timed reminders of elapsed play time during an active session.
• Self-Exclusion: Voluntarily exclude your account from cv664 for a defined period of 30 days, 90 days, 180 days, 1 year, or permanently. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period.

If you feel that your gambling is no longer under control, please use the self-exclusion tool immediately and visit our Responsible Gaming page for guidance and external support resources. cv664 support staff are available 24/7 to assist with any account restriction request. For players aged 21 and above, gambling should remain a leisure activity — know your limits before you play.

9 Intellectual Property

All content on the cv664 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall design and layout — is the property of cv664 or its licensed content partners and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the cv664 platform for personal, non-commercial recreational purposes only. This licence does not permit you to copy, reproduce, distribute, modify, reverse engineer, create derivative works from, or commercially exploit any content or software from the cv664 platform without prior written permission from cv664.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and others remains the intellectual property of those respective studios. cv664 holds valid licensing agreements for all third-party content offered on the platform.

10 Limitation of Liability

To the fullest extent permitted by applicable law, cv664 disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. The cv664 platform is provided on an "as is" and "as available" basis.

cv664 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, the cv664 platform or any service offered on it.
• Any interruption, suspension, or termination of services, including during scheduled or unscheduled maintenance periods.
• Errors, omissions, or inaccuracies in platform content, odds, or game outcomes.
• Unauthorised access to or alteration of your account data by third parties, except where such access was directly caused by cv664's negligence.
• Any loss of data, profits, goodwill, or business opportunity, whether or not cv664 had been advised of the possibility of such loss.

Nothing in these Terms shall operate to exclude or limit cv664's liability for death or personal injury caused by its negligence, for fraudulent misrepresentation, or for any other form of liability that cannot be excluded or limited under applicable law.

11 Account Suspension and Termination

Suspension by cv664

cv664 reserves the right to suspend or restrict your account at any time, with or without prior notice, where cv664 has reasonable grounds to believe that:

• You have breached any provision of these Terms.
• Your account has been used for fraudulent, criminal, or abusive purposes.
• Verification of your identity or payment methods is required and has not been completed.
• Unusual, suspicious, or high-risk account activity has been detected.
• Regulatory, legal, or compliance obligations require it.

During a suspension, access to your account balance may be restricted pending investigation. Where a suspension results from a Terms violation, cv664 may forfeit some or all of your account balance in accordance with these Terms.

Account Closure by the Player

You may request the closure of your cv664 account at any time by contacting customer support via live chat. Prior to closure, all pending bets will be settled in accordance with their applicable rules. Any remaining real-money balance (excluding active bonus funds that have not satisfied their wagering requirements) will be returned to you via your registered payment method within the standard withdrawal processing timeframe.

Dormant Accounts

An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. cv664 will send a notification to the registered email address before applying any dormancy policy to an account. Dormant account policies, including any applicable administration fees, will be communicated at the time of notification.

12 Amendments to These Terms

cv664 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations as a player — cv664 will provide reasonable advance notice via the email address registered to your account, a notification on the platform, or both.

Non-material changes (such as corrections of typographical errors, clarifications of existing provisions, or updates to contact information) may be made without prior notice. The version date displayed at the top of this document will be updated to reflect the date of each revision.

Your continued use of cv664 following the publication of any amended Terms constitutes your acceptance of those changes. If you do not agree with any amended provision, you must stop using cv664 and close your account before the revised Terms take effect.

13 Contact and Complaints

If you have questions about these Terms, wish to raise a complaint, or need assistance with your account, cv664's customer support team is available 24 hours a day, 7 days a week, operating in Bangladesh Standard Time (UTC+6).

How to Contact Us

• Live Chat: Available directly from the cv664 platform — the fastest way to reach support for account and transaction queries.
• Email: [email protected] (plain text — not a clickable link). Please allow up to 24 hours for email responses during high-volume periods.
• WhatsApp: +880 1700 000000 (plain text — not a clickable link).

Complaints Procedure

If you have a complaint about cv664's services, please raise it first with the customer support team via live chat, providing your account username, a description of the issue, and any relevant transaction reference numbers. The support team will acknowledge your complaint within 24 hours and aim to resolve it within five business days. If you are not satisfied with the resolution provided by the support team, you may escalate the complaint in writing to [email protected] with the subject line "Formal Complaint". cv664's management team will review escalated complaints and provide a final written decision within 14 business days.